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Connecting Quatrix by Maytech

This guide walks you through connecting a Quatrix by Maytech storage destination to Pluton.

Prerequisites​

Before connecting Quatrix, you need:

  1. A Quatrix by Maytech account — Learn more here
  2. An API key and your Quatrix host name

Getting Your Credentials​

Step 1: Log Into Your Quatrix Account​

  1. Go to your Quatrix account URL (e.g., https://yourcompany.quatrix.it)
  2. Log in with your credentials

Step 2: Generate an API Key​

  1. Navigate to your Profile settings
  2. Go to the API Keys section at https://<your-account>.quatrix.it/profile/api-keys
  3. Click Create API Key
  4. Copy the generated API key
  5. Alternatively, you can create an API key via the Quatrix API Explorer

Step 3: Note Your Host Name​

Your Quatrix host name is the URL you use to access your account, e.g., yourcompany.quatrix.it (without https://).

Connecting to Pluton​

Pluton Quatrix

Step 1: Add Storage​

  1. In Pluton, navigate to Storages
  2. Click Add Storage button
  3. Select Quatrix by Maytech from the provider list

Step 2: Configure Connection​

Fill in the required fields:

  • Storage Name: A friendly name (e.g., "Quatrix Business Storage")
  • API Key: Your Quatrix API key
  • Host Name: Your Quatrix host (e.g., yourcompany.quatrix.it)

Step 3: Advanced Options (Optional)​

Additional settings available:

  • Upload Time: Target upload time for one chunk (default: 4s)
  • Minimal Chunk Size: Minimum size for one upload chunk (default: ~9.5 MiB)
  • Max Summary Chunk Size: Maximum total size for all chunks (default: ~95 MiB). Should not be less than transfers × minimal_chunk_size
  • Hard Delete: Enable to permanently delete files rather than moving them to the trash
  • Skip Project Folders: Enable to skip project folders in operations

Step 4: Complete the Storage Setup​

  1. Click the Add Storage button which automatically verifies credentials and adds the storage.
  2. Your Quatrix storage is now ready for backup plans

Common Issues​

Authentication Failure: Verify your API key is active and hasn't been deactivated or deleted. You can check and manage your API keys at https://<your-account>.quatrix.it/profile/api-keys.

Host Name Incorrect: Ensure the host name matches your Quatrix account URL exactly (e.g., yourcompany.quatrix.it), without the https:// prefix.

API Key Expired: Quatrix API keys are created without an expiration date and remain valid until deleted or deactivated. If your key was deactivated, re-enable it in your account or generate a new one.

Best Practices​

  • Create a dedicated API key for Pluton with a clear description
  • Use the Hard Delete option with caution — files deleted with this option cannot be recovered from the trash
  • If your host name changes, update the configuration in Pluton with the new host name
  • Monitor file usage through the Quatrix web interface